Pick up Information
Please read before you pickup
*Do not head to the store before you get the pickup email.
*All items should be picked up at once. Note that the delivery vehicle size is sufficient to lay down your purchase of products. Floor products usually require a lot of space.
*Our goods will be packed on the pallet, and the warehouse manager will use a forklift to put the pallets on the customer's car. If the customer's car does not support the forklift loading, our warehouse staffs will only responsible for forklifting the goods to the open space nearby. The customer will responsible for the manually moving products to the truck.
How does curbside pick-up work?
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- Select location to check stock. Build your shopping cart and process checkout. In the delivery method section choose “Self Pickup”, then choose the location you want to pick up. After you finish your payment, you will get the confirmation email.
- Waiting for your pickup email, we need 24 -48 hours to prepare your order to be ready to pickup. Do not head to the store before you get the pickup email.
- Once you get the pickup email, bring your confirmation letter/order number and a piece of ID to pick up.
Locations & Hours
Mississauga: 6895 Pacific Cir., Mississauga, ON L5T 2H3 (9:30 – 5:30)
Markham: 1 – 297 Idema Rd. Markham, ON Canada L3R 1B1 (9:30 – 5:30)
How soon will my order be ready for pick-up after I paid?
Normally 24 – 48 hours. (Bussiness Day Only)
How will I know my order is ready for pick-up?
We will email you when your order is ready to pickup.
*Do not head to the store before you get the pickup email.
What do I need to bring to the store to pick up my order?
Show your confirmation letter/order number and a piece of ID to pick up your order.